- We will issue a full refund or exchange on receipt of the item which will exclude the delivery charge.
- Please contact us at firstname.lastname@example.org before returning any items so we can provide you with return details.
Terms and conditions
- Contact us via the email address above stating the reason for returning, then simply return the item to us in its original condition within 7 days.
- Return items should be in original condition and packaging - any used or damaged items won’t be eligible for a refund.
- Items can only be returned if they are dispatched within 7 days of purchase.
- We cannot accept responsibility of an item until it reaches us, therefore we recommend using an insured method of delivery.
- Delivery costs incurred when returning items to us are your responsibility.
- We cannot accept returns on grounds of slight product variation – please see below.
Please note that all items by QuirkyBee are handmade and unique. Slight variation from product to product is to be expected. Whilst we make every effort to emulate the product photograph, slight variations will always occur. This may include, but is not limited to -
- Pattern variation due to the cut of the fabric
- Zip or lining colour
- Slight colour variation from fabric to fabric